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SGM Smart Meters series– ISO 9001:2015, ISO 14001:2015 and ISO 27001:2013

Certification to standards created by internationally recognized entities such as ISO – the International Organization for Standardization – provides an essential measure of guaranty in a company’s commitment to excellence in its operations. Aclara is pleased to announce that it is now certified to three important ISO standards for SGM Smart Meters series– ISO 9001:2015, ISO 14001:2015 and ISO 27001:2013. This development underscores the company’s commitment to excellence in all aspects of its operations, from quality and environmental management to information security management systems in the UK, EU, and Latin American markets.

“A key benefit of certification to these ISO standards is that customers can feel confident in the consistency and quality of products and services, as well as our focus on sound environmental practices, and the security of our information management systems,”

said David Hakala, SVP for Manufacturing and Quality Assurance for Aclara.

“This certification assures our customers about the integrity of our operations. It is also a strategically important business tool that ensures that we meet contractual requirements as we bring the benefits of Aclara’s industry-leading smart infrastructure solutions to utilities around the world.”


What is ISO?

The name “ISO” is familiar, but what does ISO do, and what does certification to standards signify? Perhaps most importantly, what does it mean to the growing number of electric utilities around the world who are upgrading their systems with the latest technology?

Headquartered in Geneva, Switzerland, ISO is an independent, non-governmental organization and the world’s largest developer of voluntary international standards. ISO has members from 161 countries and 784 technical committees and subcommittees that handle the development of standards that “support innovation and provide solutions to global challenges.” The organization has published more than 22,200 international standards and related documents. Together, they cover virtually every industry and provide world-class specifications for products, services, and systems with the goal of ensuring quality, safety, and efficiency. This, in turn, helps build confidence in companies that have achieved this milestone and facilitate trade with customers around the world who want the assurance to standards that certification represents.

ISO 9001:2015

The ISO 9001 standard is the world’s most widely recognized quality management system (QMS) certification. ISO 9001:2015 sets out the criteria for a quality management system and is the only standard in the ISO 9000 family (which pertains to quality management) to which an organization can be certified.

This standard is based on a number of quality management principles including a strong customer focus, the motivation, and implication of top management, the process approach, and continual improvement.

 ISO 14001:2015

This standard pertains to environmental management systems (EMS). It provides requirements for a formal EMS that is intended to help organizations improve environmental performance through more efficient use of resources, reduction of waste, and mitigation of potential environmental issues. Certification to ISO 14001 may be done on its own, but many companies opt to combine this with ISO 9001 certification with a combined Integrated Management System. Sustaining continuous improvement of the effectiveness of Management System aimed at excellence in customer service quality, environment, health, and safety is one of our priorities.

ISO 27001:2013

ISO 27001:2013 specifies the requirements for establishing, implementing, maintaining and continually improving an information security management system within an organization. This certification ensures that the companies Information Security Management System (ISMS) conforms to the documented standards and provides customers with assurance about the security of its system.


Achieving Certification

While ISO develops the standards, the organization is not involved in certification nor does it issue certificates. The certification process itself is handled by external certification entities. However, ISO’s Committee on Conformity Assessment (CASCO) has produced a number of standards related to the certification process, and these are used by certification bodies.

A Commitment to Excellence

Aclara is proud to have achieved certification to these three important ISO standards. Aclara’s commitment to excellence has also been recognized by awards from some of the leading organizations focused on the utility sector, innovation industry. These accolades include:
 

To learn more about our SGM1400 smart meter – follow this link!

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